September 26, 2022

Ensanta Catalina

Aventure et nature

Aurélie Ponce | A Hotel Life

Aurélie, would you remember to convey to us what you do and how you acquired listed here?

As a Typical Supervisor, the first mission is to create the strongest workforce and run the resort as best we can — guest pleasure is the key, but worker fulfillment is also an important purpose. My part is to organize the functions and inspire the team to let them to give the ideal provider to the guest. As we say in French, it’s the job of “Maitresse de Maison,” a person who welcomes guests into her home as if it was mine to make them really feel at house as very well.

In 2006, I attained a master’s degree in hospitality administration, and my very last education period was at the Ritz Paris, the place I had the opportunity to be hired instantly. I stayed there for much more than 10 a long time just before it shut for renovations and when it reopened. From intern to F&B assistant at the Ritz Paris, I discovered the world of luxury hospitality and fell in like with Paris. After that, I joined Hotel de Crillon as F&B director for additional than 3 decades, and it was a great experience with good jobs and an incredible workforce. I still left to operate a lodge in the South of France in which I only stayed for 1 year, I skipped Paris so substantially, and now I’m again considering the fact that November to Maison Villeroy, a luxurious lodge, a serious hidden gem in the middle of Paris.

Why do you appreciate your task?

In hospitality, we are frequently passionate about our occupation this is why it’s enjoyable, and we are lucky to meet up with men and women from all in excess of the entire world. To organize one of a kind and memorable situations, speak with guests from varied backgrounds– and share human ordeals with our teams– they are aspect of our everyday living, contemplating the time we expend with them!

And mainly simply because we are in exceptional environments, decorations, luxurious, and attractiveness are just about everywhere, which is incredibly inspiring. 

In which did you get your sense of hospitality?

I think that my appreciate for dining establishments and journey is the to start with argument. I like hoping new locations, new principles, and tendencies! Also, I arrive from the South of France, wherever conviviality and loved ones are the foundations and main values — My Mediterranean roots are necessary to my persona. I need to communicate with people, discover matters, go, and reunite men and women!